Frequently Asked Questions (FAQs)

About Our Services

What services does taxrefund.gg offer? 

We specialize in U.S. ITIN Application and Tax Return preparation for non-US gamers, streamers, digital creators, nonresident alien athletes, and entertainers. Our comprehensive service includes calculating refund amounts, submitting personal details and withholding tax forms, preparing and submitting ITIN applications and U.S. tax returns with a claim for a refund on your behalf.

Who can use taxrefund.gg? 

Our services are tailored for non-US residents, specifically gamers, streamers, digital creators, athletes, and entertainers who have earned income in the U.S. and are subject to U.S. tax laws.

ITIN Application

What is an ITIN, and why do I need one? 

An ITIN (Individual Taxpayer Identification Number) is a tax processing number issued by the Internal Revenue Service (IRS) to individuals who are required to have a U.S. taxpayer identification number but who do not have, and are not eligible to obtain, a Social Security Number (SSN).

How long does it take to get an ITIN? 

The process typically takes about 6 to 12 weeks, depending on the IRS’s workload and the completeness of the application submitted.

Tax Return Preparation

What information do I need to provide for my tax return preparation? 

You will need to provide personal details, information about your income in the U.S., and any withholding tax forms you have received. More specific details will be provided once you initiate the process with us.

How can I calculate my refund amount? 

Our website features a refund calculator that estimates your potential refund based on the information you provide about your earnings and withholding taxes paid in the U.S.

Processing and Timeline

What is the overall process and timeline? 

After you submit your details and documents through our website, we take care of the ITIN application and tax return preparation. The entire process takes about 6 to 9 months. We keep you updated on the progress of your tax refund claim throughout.

How do you ensure the process is legal and compliant? 

We operate in strict accordance with U.S. tax laws and the taxpayer’s bill of rights. Our team of professionals is knowledgeable about the specific tax requirements for non-US residents, ensuring that you pay only the correct amount of tax—no more, no less.

Fees and Payment

How much do your services cost? 

For detailed information on our service fees, please visit our Pricing page. We offer transparent pricing based on the services you require.

When do I pay for your services? 

Payment details and schedules are provided once you decide to use our services, with clear guidelines on payment timelines and methods available.

Contact and Support

How can I get in touch if I have more questions? 

For any inquiries not covered in this FAQ, please contact us through our website’s Contact Us page. Our customer support team is ready to assist you with any additional questions you may have.

What if there are issues with my application or tax return? 

Our team is committed to resolving any issues that may arise with your ITIN application or tax return submission. We will communicate with you directly to address and rectify any problems, ensuring a smooth and successful process.

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